Legal

Terms of Service

Last updated: March 4, 2026

Welcome to SocialChannel.ai. By accessing or using our website (socialchannel.ai) and platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use our services.

1. Acceptance of Terms

By creating an account, accessing, or using any part of SocialChannel.ai, you confirm that you are at least 16 years of age, have read and understood these Terms, and agree to be legally bound by them.

2. Description of Service

SocialChannel.ai provides an AI-powered platform for influencer audience intelligence, persona building, content generation, trend scraping, and social media scheduling. Features vary by subscription plan.

3. Account Registration

  • You must provide accurate and complete information during registration.
  • You are responsible for maintaining the security of your account credentials.
  • You must notify us immediately at info@socialchannelgroup.com of any unauthorized account access.
  • One person may not maintain multiple free accounts.

4. Subscription Plans & Billing

4.1 Plans

SocialChannel.ai offers Free, Starter, Professional, Business, and White Glove subscription tiers. Features, AI credit limits, and user seats vary by plan. See our Pricing page for current details.

4.2 Billing

  • Paid subscriptions are billed monthly or annually in advance.
  • All fees are in USD and are non-refundable except as required by law or stated in our refund policy.
  • We reserve the right to change pricing with 30 days' notice.

4.3 Free Trials

Starter and Professional plans include a 15-day free trial. Your card will be charged at the end of the trial unless you cancel beforehand.

4.4 Cancellation

You may cancel your subscription at any time. Access continues until the end of the current billing period. We do not provide pro-rated refunds for partial months.

5. Acceptable Use

You agree not to use SocialChannel.ai to:

  • Violate any applicable law or regulation.
  • Infringe intellectual property rights of third parties.
  • Generate, distribute, or promote hateful, abusive, or harmful content.
  • Engage in unauthorized data scraping or harvesting beyond permitted platform use.
  • Attempt to gain unauthorized access to our systems or other users' accounts.
  • Interfere with the platform's operation or security.
  • Resell, sublicense, or redistribute our services without written permission.

6. Intellectual Property

Our IP

SocialChannel.ai and all associated trademarks, logos, software, and content are the intellectual property of SocialChannel Group and its licensors. You may not copy, modify, distribute, or create derivative works without our express written consent.

Your Content

You retain ownership of content you create using our platform. By using SocialChannel.ai, you grant us a limited, non-exclusive license to process, store, and display your content solely to provide the service.

AI-Generated Content

Content generated by AI features on our platform is provided for your use. You are responsible for reviewing, editing, and ensuring AI-generated content complies with applicable laws and platform policies before publishing.

7. Privacy

Your use of SocialChannel.ai is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Third-Party Integrations

The platform integrates with third-party services (e.g., social media platforms, Canva). Your use of those integrations is subject to their respective terms of service. We are not responsible for the actions or data practices of third parties.

9. Disclaimers

SocialChannel.ai is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose. We do not guarantee that the platform will be uninterrupted, error-free, or that AI-generated content will be accurate or suitable for any purpose.

10. Limitation of Liability

To the maximum extent permitted by law, SocialChannel Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the platform. Our total liability to you shall not exceed the amounts paid by you in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless SocialChannel Group, its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of the platform, your content, or your violation of these Terms.

12. Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms. Upon termination, your right to use the platform ceases immediately. Sections on intellectual property, disclaimers, limitation of liability, and indemnification survive termination.

13. Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [Your Jurisdiction].

14. Changes to Terms

We may update these Terms periodically. Material changes will be communicated via email or a prominent notice on the platform. Continued use after changes constitutes acceptance of the new Terms.

15. Contact

Questions about these Terms? Contact us at: